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Downloading, extracting, playback, VIP and payment: answers to common questions

Help Center / Points, VIP & payment

VIP, SVIP and points

Our VIP gives you discounts, not everything for free. It is also not a cloud drive membership.

One-minute videoWatch the video, or follow the steps

  1. 1
    VIP / SVIP: discounted prices on resources; some are free for members or members-only.
  2. 2
    SVIP has bigger discounts and extra perks. Upgrading gives no points.
  3. 3
    Daily check-ins and meaningful comments earn points.

FAQ5 questions, click one to see the answer

Why do I still need points with VIP?

Our VIP gives discounts on resources and unlocks members-only content; it doesn't include every resource. Some resources are free for members, and the page says so.

How do I upgrade from VIP to SVIP?

Choose upgrade wherever you buy membership (the crown icon on a resource page, or your profile). It costs 2 yuan per remaining day, your expiry date stays the same, and no points are given.

Why are some resources members-only?

Very explicit or rare content isn't suitable for public sharing, so it's only open to members.

Why were my check-in points reset?

Points are reset when the system detects check-ins from multiple alt accounts. Only one main account is allowed.

Can points be converted to balance?

Yes. Contact support; there is a 10% fee.

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